Management Team

Travis Heeney, Managing Director

After studying Social Work at RMIT, graduating with Honours, Travis began his career in community services as a Case Manager supporting aged and disability clients.He then moved into management roles at Northern Health, Villa Maria and St Vincent’s Health, before moving to local government. He has worked at Hume City Council as Manager of Aged Services and Public Health, at Whitehorse City Council as Manager of Home and Community Care, and Mitchell Shire as Director of Community and Recreation, and Director of Sustainable Communities. Most recently Travis has undertaken periods as Chief Executive Officer. He is an active member of the Australian Institute of Company Directors, Local Government Professionals and the Municipal Association of Victoria.

Jacob Lee, Corporate Services Manager

Jacob joined the SMRC in 2000 and before transferring to the current position, he was the Aged Care Manager for 8 years and locum Settlement Team Leader for 6 months. He has been a member of the Australian Association of Social Workers for 20 years, as well as a Registered Migration Agent for 18 years. He holds a Master of Social Work degree, a Master of Professional Accounting degree, and a Diploma in Gestalt Therapy. In addition to managing the finance office, Jacob also oversees ICT support and development and the fee-for-service Migration Service.

Bill Collopy, Social Enterprise Manager

Bill holds degrees in humanities and public policy. He is a published author and university tutor who has been a Manager at SMRC since 2002, having previously worked as a Manager in the public, private and community sectors for the last twenty years in areas of policy, research and program delivery. He manages the SMRC's social enterprise program, with a team of 130 bilingual workers. He is also SMRC’s newsletter editor and webmaster. Bill is a graduate of Leadership Victoria's Folio Community Leadership Program.

Chris Brooking, Business Development Manager

Chris joined the SMRC in 2015 in the role of Business Development Manager. With an arts degree and extensive post-graduate training in business and management, his widespread commercial experience has been gained through over 20 years in advertising, working in and running advertising agencies in Australia and overseas. He has also worked as a consultant, recruitment executive and as General Manager of a large Victorian Agricultural Contracting company. Chris develops Fee For Service and Social Enterprise opportunities and assists in the generation of funds through Government grants and Philanthropic Trusts. Chris is a graduate of Leadership Victoria's Williamson Community Leadership Program.

Kate Lord, a/g Programs Manager

Kate joined the SMRC in July 2016 as the Quality and Risk Advisor, and became acting Programs Manager in November. Kate has over 35 years’ experience in the not for profit community services sector and has training/qualifications in management, governance, risk and lead auditing. Kate is a graduate of the Tasmanian Community Leaders Program. With over 24 years management experience in establishing and developing small, medium and large multi-service organisations her service delivery expertise spans housing/homelessness, youth and family services, disability, alcohol and other drugs, mental health and employment. As a quality auditor Kate has undertaken accreditation assessment of over 50 community and allied health services across Australia.